Terms of Service
Last updated: 30 October 2026
1. Who we are
Private limited company registered in England and Wales
Registered office : 71-75 Shelton Street, Covent Garden, London WC2H 9JQ, United Kingdom
E-mail : [email protected]
These terms apply to the website https://webcrawl.site and to the Webcrawl apps for iOS and Android (together, the “service”). By using the service you accept these terms.
2. The service
Webcrawl provides webmaster tools: a sitemap generator that crawls a site’s public pages and scores its health, a robots.txt generator and tester, and an explorer of a site’s public files (robots.txt, sitemaps, llms.txt, ads.txt, security.txt…). A free plan is available. Webcrawl Pro is a paid subscription with higher limits and extra features, described on the pricing page.
3. Your account
- You can use the free tools without an account. An account lets you save your sites and subscribe to Pro. Sign-in is password-free: we email you a one-time code or link.
- The apps create an anonymous account on first launch; when you sign in with your email, it is merged into your email account.
- You must give a valid email address, keep access to it, and not share your account. We may suspend an account used in breach of these terms.
4. Free plan and limits
The free plan includes a limited number of pages per crawl and crawls per month, shown on the pricing page and in the app. Limits also protect our servers and the sites crawled; we may adjust them with reasonable notice.
5. Webcrawl Pro subscriptions
- Price and billing. Pro is offered monthly or yearly. Prices are shown before you pay and include VAT where applicable.
- Where you pay. On the website, payment is processed by Stripe; we never see your full card details. In the iOS app, payment is made through the Apple App Store; in the Android app, through Google Play. Purchases made in an app store are also subject to that store’s terms.
- Automatic renewal. Subscriptions renew automatically at the end of each period at the then-current price until you cancel. We will tell you in advance of any price change, which applies from the next renewal; you can cancel before it takes effect.
- Free trial. If a free trial is offered, you will be charged at the end of the trial unless you cancel before it ends. A trial is available once per account.
- Cancelling. You can cancel at any time: on the website in “My account” (Stripe customer portal); for app purchases, in your App Store or Google Play subscription settings. Pro stays active until the end of the period already paid; no further payments are taken.
- Failed payments. If a renewal payment fails, Pro may stay active for a short grace period while the payment is retried, then the account returns to the free plan.
- One account everywhere. Pro bought on the website or in an app applies to the same account on the website and in the apps.
6. Your right to cancel (consumers)
If you are a consumer in the United Kingdom or the European Union and subscribe on the website, you have the right to cancel within 14 days of your purchase without giving a reason. Because Pro starts straight away at your request, if you cancel within those 14 days we will refund what you paid minus a proportionate amount for the period of service already provided. To cancel, write to [email protected] or use the contact form. For purchases made in the App Store or Google Play, refunds are handled by Apple or Google under their own policies. Outside these cases, payments for periods already started are not refunded, unless the law requires otherwise.
7. Acceptable use
- Only crawl sites you are responsible for or for which a reasonable crawl is acceptable. Our bot (WebcrawlBot) respects robots.txt and rate limits; do not try to circumvent them.
- You must not use the service to overload a site, collect personal data, query the service in an automated, large-scale way, resell it, or misuse it as a relay to other servers.
- Site owners can ask us never to crawl their site; we honour these requests.
8. Results, scores and alerts
Files, scores and alerts reflect what our bot could crawl at the time: pages reachable only through JavaScript, behind a login or not linked may be missing. The health score is an indicator, not a guarantee of search ranking. Scheduled crawls and alerts are provided on a best-effort basis and may occasionally be delayed. Check files before publishing them.
9. Liability
We provide the service with reasonable care and skill. Except where the law does not allow it, we are not liable for indirect losses or for the consequences of publishing generated files, and our total liability to you is limited to the amount you paid us in the 12 months before the claim. Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud, or any other liability that cannot be limited by law, nor your statutory rights as a consumer.
10. Ending the service
You can delete your account at any time in “My account” or in the app. Cancel any app store subscription in the store first. We may close accounts that seriously or repeatedly breach these terms; if we close a paid account without such a breach, we will refund the unused part of the period.
11. Changes and governing law
We may update these terms; we will notify subscribers of material changes by email. These terms are governed by the laws of England and Wales, and the courts of England and Wales have jurisdiction. If you are a consumer living in Scotland, Northern Ireland or the European Union, you keep the protection of the mandatory laws of your country and may bring proceedings in your local courts.